Privacy Policy
Privacy Policy
TakeHomeServiceBangalore (takehomeservicebangalore.com)
Effective Date: April 29, 2026
TakeHomeServiceBangalore ("we", "our", or "us") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard data when you visit our website at takehomeservicebangalore.com, call us, or use our appliance repair services. By using our services or submitting your details through our website, you agree to the practices described in this policy.
1. Information We Collect
1.1 Information You Provide
When you request a service call-back or book a technician, we collect:
- Full name and contact number
- Physical address and service location (within Bangalore and listed cities)
- Type of LG appliance requiring service
- Warranty or AMC status of the appliance
- Any additional details you share during our callback or on-site visit
1.2 Information Collected Automatically
When you visit our website, we may automatically collect:
- IP address and approximate geographic location
- Browser type, device type, and operating system
- Pages visited, time spent, and referral source
- Cookies and similar tracking technologies (see Section 5)
1.3 Information from Third Parties
We may receive information about you from third-party platforms such as Google, review sites, or referral partners, to the extent permitted by applicable law.
2. How We Use Your Information
- To process and fulfil your service booking and dispatch a certified technician
- To confirm appointments, provide ETAs, and follow up on completed jobs
- To issue invoices and warranty documentation for parts and workmanship
- To improve our services, technician training, and customer experience
- To send service reminders, maintenance tips, or promotional offers (only with your consent)
- To comply with legal obligations and resolve disputes
- To detect and prevent fraud or misuse of our services
3. Sharing of Information
We do not sell or rent your personal data to third parties. We may share information only in the following limited circumstances:
- With our field technicians, to the extent necessary to complete your service request
- With trusted service partners (e.g., spare-parts suppliers) who assist in delivering our services, under confidentiality obligations
- With payment processors, if digital payment is used
- With law enforcement or regulatory authorities, when required by law or to protect our rights
- In the event of a business merger or acquisition, with the successor entity, subject to the same privacy commitments
We do not sell or rent your personal data to third parties. We may share information only in the following limited circumstances:
- With our field technicians, to the extent necessary to complete your service request
- With trusted service partners (e.g., spare-parts suppliers) who assist in delivering our services, under confidentiality obligations
- With payment processors, if digital payment is used
- With law enforcement or regulatory authorities, when required by law or to protect our rights
- In the event of a business merger or acquisition, with the successor entity, subject to the same privacy commitments
4. Data Retention
We retain your personal data for as long as necessary to fulfil the purposes described in this policy or as required by applicable law. Service records, invoices, and warranty documents are typically retained for a minimum of three (3) years for quality assurance and legal compliance. You may request deletion of your data at any time, subject to our legal and contractual obligations.
5. Cookies
Our website uses cookies and similar technologies to improve functionality and analyse usage. Types of cookies we use include:
- Essential cookies: Required for the website to function correctly
- Analytics cookies: Help us understand how visitors use our site (e.g., Google Analytics)
- Preference cookies: Remember your selections and preferences
You may disable cookies through your browser settings; however, some parts of our website may not function correctly without them.
6. Data Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, alteration, or disclosure. These include secure data transmission (HTTPS), access controls, and regular security reviews.
However, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security, but we are committed to notifying you without undue delay in the event of a data breach that affects your rights.
7. Your Rights
Depending on applicable law, you may have the right to:
- Access the personal data we hold about you
- Correct inaccurate or incomplete data
- Request deletion of your data (the ‘right to erasure’)
- Object to or restrict certain processing activities
- Withdraw consent at any time, where processing is based on consent
To exercise any of these rights, contact us at the details in Section 9.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites. We encourage you to review the privacy policies of any third-party sites you visit.
9. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
TakeHomeServiceBangalore
Phone: 8105592944
Email: sopport@takehomeservicebangalore.com
Website: https://takehomeservicebangalore.com
Service Area: 17th Cross 5th Main Byrappa Layout Govindapura
L Near Rashidiya Masjid Bangalore North Arabic College Bengaluru Karnataka-560045
10. Changes to This Policy
We may update this Privacy Policy from time to time. The revised policy will be posted on our website with an updated effective date. We encourage you to review this page periodically. Continued use of our services after changes constitutes your acceptance of the revised policy.